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  • HR Consulting Services

    At CML, we understand the importance of your people and the tools required to ensure they are performing at the highest level and are legally compliant. Your people are your biggest asset. They are your value. They need to be supported and invested in. We take a consultative approach and will professionally assess your HR function.


    We provide the right tools, recommendations and support to help your business and your people grow.

    REQUEST A CONSULTATION

    What should you look for in an HR consultant?

    Someone  who understands you. who knows local laws with a bespoke approach. who you can trust. who gets to know you.
    What to expect.

    Our team of experts has the knowledge and experience needed to provide you with tailored HR solutions that meet your unique needs. We'll work closely with you to ensure that we're meeting your expectations every step of the way, from project kick-off to post-project support.


    With CML on your side, you'll have the peace of mind that comes with knowing you have a partner you can trust to help you navigate the complex world of HR.

    bespoke solutions tailored to your team

    Our Core Services

    We are proud to offer a fully bespoke service, so while we have common areas of support – don’t feel limited by the list below. Speak to our team today to discuss how we can support your team.

    • Payroll & Benefits Administration

      We can handle your payroll needs, ensuring your employees are paid accurately and on time while also providing guidance on employee benefits. 


      By outsourcing your payroll and benefits administration to us, you can save time and reduce the risk of errors or compliance issues. Additionally, our guidance on employee benefits can help you attract and retain top talent.

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    • General HR Management

      Our expert team can handle a range of HR tasks for your business, such as maintaining accurate employee records, staying up-to-date with compliance requirements, and providing guidance on HR policies and procedures. 


      By outsourcing these tasks to us, you can focus on growing your business while ensuring that your HR functions are in good hands.

    • HRIS Implementation and Maintenance

      Effortlessly modernise your HR processes with CML's assistance in implementing a proven online HR system. Trusted by countless small-to-medium businesses across North America and the Caribbean, our selected solution streamlines everything from employee records management to performance analytics. 


      We'll set it up, train you to master it, and can even handle ongoing maintenance for a minimal monthly fee.

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    • Employee Contract Review

      Has it been a long time since your last employment contract review? Are you running into challenges with misaligned contractual terms? Do you not have an employment contract template compliant with all local labour laws?


      Let CML help with your employment contracts. From creating compliant templates to reviewing existing contracts, we'll ensure your agreements align with labour laws and best practices.

    • Employee Handbook

      Our team can create a comprehensive employee handbook that outlines your company's policies and procedures, promoting consistency and transparency within your organization. 


      By having a clear and concise employee handbook, you can ensure that all employees are aware of your company's expectations, policies, and guidelines, reducing the risk of misunderstandings, conflicts, and legal issues.

    • Recruitment & Talent Management

      Struggling with a high volume of openings and overwhelmed by the hiring process? 


      Our HR Consulting team is here to streamline your recruitment, from sorting applications to finalising hires to helping to establish a clear structure for your hiring processes. Let us help you make efficient, informed decisions swiftly, ensuring you always choose the best candidate for your team.

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    • Employee Relations Management

      Our team can help manage employee relations, provide guidance on employee conflicts, and ensure a positive work environment for everyone. By having an experienced team handle employee relations, you can reduce the risk of conflicts, foster a positive workplace culture, and improve employee morale.

    • Internal Policies Review

      Are you facing challenges with missing or inadequate internal policies? These can result in staff confusion, decision inconsistency, legal risks, or harm to the company's reputation. 


      Having attractive internal company policies can help clients attract the best local talent (e.g. parental leave, benefits scheme, flexible working structure etc.) CML can help review your existing internal policies (both formal and informal) and recommend the best solution

    • Organisational Change/Change Management

      Our expert team offers unparalleled expertise in managing organisational design and change, providing a seamless and effective solution for businesses looking to optimise their operations and achieve sustained success. By working with us, you can ensure that your business is well-positioned to adapt to changing market conditions, technology, and customer needs, ultimately leading to increased competitiveness and profitability.


      Having attractive internal company policies can help clients attract the best local talent (e.g. parental leave, benefits scheme, flexible working structure etc.) CML can help review your existing internal policies (both formal and informal) and recommend the best solution

    • Performance Management

      Our team can help you establish a performance management system that encourages employee growth and development, leading to increased productivity and job satisfaction. By having a structured performance management system in place, you can provide employees with clear expectations, feedback, and opportunities for growth, leading to a more engaged and motivated workforce.

    REQUEST A CONSULTATION

    Transparency and collaboration

    at every stage

    Transparency and collaboration at every stage

    Our Process

    At CML, we prioritise a personalised approach, recognising that each business has its own unique needs. Our HR consulting services are designed to offer a bespoke package that fits perfectly with your requirements, ensuring a tailored journey from the outset. With a focus on collaboration and transparency, we guide you through a process that's not just effective but customised to your organisation’s challenges and opportunities for growth.

    The typical process looks something like:
    • Intro call or in-person meeting with CML HR rep
    • Agreement on service scope and/or fee structure
    • Discuss specific steps in the project
    • Project/service kick off
    • Presentation of key deliverables/objectives
    • Final Discussion/review of project

    Intro call or in-person meeting with CML HR rep

    A broad discussion on different types of services we can provide, the structure of our team, fee types, etc.

    We will also get you to outline key issues/challenges or service area of interest so that we can propose high-level solutions and suitable service options.

    Agreement on service scope and/or fee structure

    Discuss specific steps in the project

    Follow-up meeting with a client to discuss specific steps in the project (e.g. scope, recommendations, key stakeholders, timeline, potential challenges/issues and key objectives/deliverables.

    Project/service kick off

    Presentation of key deliverables/objectives

    Final discussion

    Final discussion with client on project outcomes, client satisfaction, any potential ad-hoc work, final recommendations

    Recent Engagements

    Our team have been partnering and providing HR Consulting services to large local firms (300+), small boutique companies (<20) as well as large global enterprises with a smaller local presence. Check out some of our recent engagements so you can envision for yourself how we could support your business needs.

    • General HR Management

      • Our HR advisory on local employment laws, regulations and compliance with the local labour market are popular among SMEs from a cross-section of industries. We provide these services on per-request basis, and charge our standard hourly rate. 
      • A small boutique accounting firm recently requested assistance with a review of their standard employment contract
    • Payroll & Benefits Administration

      Our HR Consulting team currently serves an international portfolio of payroll & benefits clients with global offices spanning across Europe, both North & South America and Asia. 


      Our payroll clients come from myriad of industries/sectors including Pharmaceutical, Funds, Insolvency, Investment Management, Non-Profit or Reinsurance.

    • Employee Handbook

      Our team recently completed an Employee Handbook project for a mid-size local firm of 80-100 staff and also U.S. Investment firm with a small local presence in the Cayman Islands.

    • Recruitment & Talent Management

      1. One of the leading firms in the asset management industry, with a global presence and offices in multiple jurisdictions, utilised our HR Consulting services to help manage its Executive Recruitment Search from start to finish of the hiring cycle. 
      2. Our team recently assisted a local tertiary educational institution in the search, hiring, and onboarding of multiple members of its Executive Leadership team, ensuring full adherence to private and public sector labour regulations and internal/external audits.


    • HR Audits

      • We’ve assisted private sector SMEs (with 10-30 staff) and also large public sector organisations (200+ staff) with the completion of an HR Audit, highlighting key areas of risk & recommendations.
      • Our team recently conducted a competency framework review exercise, providing key recommendations on a team structure for one of the leaders in the local petroleum industry.
    • HRIS Implementation & Maintenance

      We've completed HRIS implementations for numerous organisations across various sectors, including insolvency, audit, broadcasting, and the medical industry. Additionally, we currently provide HRIS system maintenance for several of our SME clients.

    REQUEST A CONSULTATION
    HR Helpdesk

    Small Business Support


    HR Helpdesk is a full HR support service for small-medium size businesses with 10 or fewer employees, available to you by phone, email or in person. Consider us an extension of your team.

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    Got questions? we have answers.

    Frequently Asked Questions


    Still curious about how our HR consulting services can benefit your business?  Learn more about how we can help streamline your HR processes and boost your bottom line.

    LEARN MORE
    recent hr Articles
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    By Jennifer Moseley September 14, 2023
    Should the Cayman Islands consider a Flexible Working Bill like is in place in the UK? According to our sister company Nova Recruitment’s 2023 Salary Insights & Recruitment Guide , flexible working options were the most important benefit candidates highlighted when polled. In the current employment market, individuals seeking jobs are increasingly valuing their health and well-being, as well as work-life balance. As a result, flexibility has become a highly sought-after benefit in a position, making it a valuable tool for employers to retain and attract top talent. What are Flexible Working Options? Flexible working options include hybrid work, working from home, remote work, flextime, condensed workweek, part-time and job-sharing options. In the Cayman Islands and many other offshore jurisdictions, flexible working is a key benefit that many employees and job seekers look for, but it is not governed by law. Could it be? In the UK, the answer to that question is yes, and it’s about to be even more so. UK Flexible Working Bill The Flexible Working Bill has been in existence since 2003, however, it has recently undergone some major upgrades. The updated Bill has recently passed its third reading and is awaiting Royal Assent . This update in UK legislation has seen several changes to how employers handle flexible working requests from their employees in England, Scotland, and Wales. What are the updates to the Bill? One of the main updates is the removal of the 26 weeks of service before being able to ask about flexible working options; employees can now ask from day one . Employees can make two flexible working requests in any 12-month period, updated from one. Employers must respond to flexible working requests within two months, updated from three. Employers must explore available/alternative options with their employees before rejecting any requests. If flexible working conditions cannot be offered, they must prove why. Journalist and campaigner Anna Whitehead , who played a huge role in getting the Flexible Working Bill passed, commented that “to be clear, the only job we reckon can’t be done flexibly – core hours, job shares, ward-led rostering, part-time, working from home, compressed hours – is on an oil rig”. What Does This Bill Mean For Employees? In response to the new Bill, the UK Government states that ‘millions of employees will receive day one right to request flexible working, empowering workers to have a greater say over when, where, and how they work’ and that ‘businesses [are] set to benefit from higher productivity and staff retention as a result.’ With these new updates to the Bill, parents who would have to leave their jobs due to the lack of flexibility can now request flex time or work-from-home options. 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From a BBC article on the Bill, Peter Cheese, chief executive of the CIPD , which represents the human resources industry, said: ‘This new right will help normalise conversations about flexibility at the start of the employment relationship, with significant benefits for employees in terms of wellbeing and work-life balance.’ What Does This Bill Mean for Employers? Further results from Nova Recruitment’s Insights & Recruitment Guide found that employers ranked flexible working options as the least common benefit offered to their employees. In contrast to the fact that Cayman employees felt that flexible working options were no longer a perk and that embracing flexible working options should be common practice. As we navigate the aftermath of the pandemic, many employers are considering the idea of a full return to the office and a more structured work schedule. However, in the UK, with the passage of this new, updated Bill means that companies must prioritise employee flexibility requests and provide valid reasons as to why they could not be possible. There are, of course, benefits for businesses too, and many employers promote flexible working as good business sense: Attracting and retaining a skilled and diverse workforce can benefit your business with a higher level of skills that will drive success. Staff retention can also improve recruitment costs and boost job satisfaction and staff morale. Offering manageable hours can give your staff a better work-life balance, reducing sickness absences. Continuity from keeping experienced staff can provide an exceptional level of service. High retention rates can foster a positive environment that promotes employee relations, motivation, and commitment. A skilled and diverse workforce is vital to unlocking success and achieving long-term goals. Should the Cayman Islands Government Follow Suit? While we can’t comment on if Cayman would follow in the footsteps of the UK government, what we can say is that professionals want more say in where and when they work, and employers would be naïve to dismiss the topic outright. With a candidate-driven market in Cayman and other offshore jurisdictions, it is essential that companies embrace flexibility in their workplace, as it is such an in-demand benefit that top talent seeks. To cut out all flexibility could be harmful to hiring and retention strategies. As Nova states in their guide, “The key is finding which flexible work arrangements will provide sufficient flexibility to keep workers happy and attract top talent without negatively impacting culture, productivity, or work quality. Finally, your leaders must be appropriately trained.”
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    Employment Market Update

    CML is pleased to share the priorities, challenges, and outlook of the offshore employment market as our teams are seeing them in real time. We hope you find this quarterly report informative and a source of valuable information for your recruitment, immigration and HR strategies moving forward.

    LEARN MORE

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